From (g)	To (g)	Rate (£)
0	459	2.68
460	699	3.98
700	1999	4.98
2000	3999	6.58
4000	5999	7.78
6000	7999	8.78
8999	9999	9.98
10000	19999	10.78
20000	29999	12.48

Heavy items such as Turntable Kits will be a flat rate of £15.

Delivery Schedule Orders that we have in stock will typically arrive by mail within 5 working days. Other items will take longer, but we'll keep you informed every step of the way.

Payment Security Your payment is secure. Details are sent to us across a secure connection that uses 128 bit certificate. This means that the information is encrypted and cannot be read by anyone other than ourselves. You can see that the credit card page is secure because the address in the address bar changes from being http:// to https://. You will also see a padlock symbol or key in the bottom bar of your browser.

Guarantee We guarantee your total satisfaction with the products you purchase. If you are not completely satisfied with any product it may be returned within 14 days of order and you will be issued with a credit note to the value of the purchase price. The product must be in its original condition with all tags attached and include all original packaging materials. We are unable to credit damaged or used items. We are not accountable for minor color differences or minor size variations on the site as this is not a Raw Music Direct.Com error and will not result in a refund of the original or return shipping costs. Return shipping costs are at your own expense, except in instances of Raw Music Direct.Com error. We will not accept liability for any items lost on their way back to us without proof of delivery.

We endeavor to respond to all questions within five working days.

Reaching Us Any queries please contact the Internet Sales Team. E-mail: info@rawmusicdirect.com Tel: +44(0)1293 863335 (Monday-Friday 10 am - 6.00pm GMT. National Call Rate) Unit 3, South Lodge Court,IronsBottom,Reigate,Surrey,RH2 8QG

Raw Music DirectCom is part of Raw Productions. Our office is at Unit 3, South Lodge Court, IronsBottom, Reigate, Surrey, RH2 8QG.

Customer Statutory Rights are not Affected.

Privacy Policy We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
The email addresses on all orders are automatically entered onto our mailing list, but we will give you the chance to refuse any marketing emails from us in the future.
The type of information we will collect about you includes:
your name address phone number email address credit/debit card details
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.